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Maintenance & Support

Ongoing monitoring, fixes and updates for apps and services already in production, so problems get caught before your customers find them.

What you get

  • Monitoring and alerting so failures are caught within minutes, not when a customer complains
  • Bug fixes, dependency and security updates, and small feature work on a predictable monthly cadence
  • A direct line for incidents, with an agreed response time and a written record of what happened and why

How it is built

A retainer scoped to your stack, whether or not Robust Binary built the original system. Work is tracked in the open, with a monthly summary of what changed and what is coming up.

Good fit when

Something you rely on is already live and nobody is currently responsible for keeping it healthy, or your team wants to hand off maintenance so it can focus on new work.

Need help with Maintenance & Support?

Book a free 30-minute call. You will get a straight answer on whether it is a fit, and a rough estimate.